Terms of Service
1. Your Access to the Service
  • Internet Access. When using the Service on your mobile, laptop, desktop, or other device (your “Device”), you acknowledge and agree that you are responsible for (i) maintaining Internet access for your Device and (ii) any Internet connection and telecommunications fees and charges that you incur.
  • Baloo is not responsible for the operation of your Device. You are responsible for ensuring the system functions of your Device are in working order when accessing the Service, including, but not limited to screen display operation features of your Device.
  • No Guarantee. Access to the Service may be suspended temporarily and without notice (i) in the event of system failure, (ii) for maintenance or repair, (iii) where we reasonably suspect there has been a breach of these Terms, (iv) for reasons reasonably beyond our control, or (v) as otherwise explained in these Terms.
2. Permitted Use and Restrictions
  • License Grant. Subject to the terms and conditions of these Terms, Baloo hereby grants you a limited, non-exclusive, personal, non-transferrable, non-sublicensable, non-assignable license to access and use the Service (including updates and upgrades that replace or supplement it in any respect and which are not distributed with a separate license, and any documentation) solely for your personal use on a Device that you own or control. We reserve all other rights that are not granted in these Terms.
  • Use Restrictions. You may not access or use the Service in any way that is not expressly permitted by these Terms. You may not: (i) cause, permit, or authorize the modification, copy, creation of derivative works, translation, reverse engineering, decompiling, disassembling, or hacking of the Service; (ii) sell, assign, rent, lease, or grant rights in the Service, including, without limitation, through sublicense, to any other person or entity; or (iii) use the Service for any unlawful, prohibited, abnormal, or unusual activity as determined by Baloo in its sole discretion.
  • Eligibility. You may only use the Service if you 18 years of age or older and able to enter into legally binding contracts. Individuals under the age of 18 are not permitted to use the Service.
  • Investigations. We may, but are not obligated to, monitor or review our Service at any time. If we become aware of any possible violations by you of these Terms, we reserve the right to investigate such violations, and we may, at our sole discretion, immediately terminate your license to use the Service pursuant to Section 17 (Termination) below.
  • Violation of these Terms. You must not use (or permit a third-party to use) the Service: (i) in any unlawful manner, for any unlawful purpose, or to act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Service or any operating system used by the Service; (ii) in a way that could damage, disable, overburden, impair or compromise our systems or security, or interfere with other users; (iii) to collect or harvest any information or data from the Service or our systems or attempt to decipher any transmissions to or from the servers running the Service; (iv) via use of a robot, spider, or other automated device to monitor or copy the Service or any information provided by the Service; (v) to send, knowingly receive, upload, download, use, or re-use any material which does not comply with these Terms; or (vi) to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam). You acknowledge and agree that you are solely responsible, and Baloo has no responsibility or liability to you or any other person or entity for, any breach by you of these Terms or for the consequences of any such breach.
3. Privacy
  • These Terms also incorporate the terms of our Privacy Policy (as updated from time-to-time). Our Privacy Policy explains how your personal information will be collected and used as well as other information regarding your privacy. By agreeing to these Terms, you are also agreeing to the Privacy Policy and you consent to (i) the processing of your personal information as explained in the Privacy Policy and (ii) the collection of information from your Device as explained in the Privacy Policy.
4. User Accounts and Security
  • User Accounts. To use certain features of the Service, you may be required to create a Baloo account and provide us with a username, password, and certain other information about yourself. You may also create an account by logging in through certain third-party authentication platforms (e.g., Amazon Login). By logging in through a third-party authentication platform, you authorize us to collect certain personal information like your name, email address, zip code, and access token through the third-party authentication platform. You are solely responsible for the information associated with your account and anything that happens related to your account. You agree to provide true, accurate, current, and complete information as requested by any forms and maintain and update such information to keep it true, accurate, current, and complete. Your failure to maintain true, accurate, current, and complete account information, may result in your inability to fully access or use our Service.
  • Account Security. Maintaining account security is very important. You are solely responsible for maintaining the confidentiality of your account passwords. You agree to notify Baloo immediately if you become aware of any unauthorized use of your password or your account.
  • Account Sharing or Transfers. Accounts are registered to you personally and may not be sold, traded, gifted, or otherwise transferred at any time under any circumstances. You may not share your account with, or disclose your password to, anyone else.
  • Fees. You agree to pay all applicable fees and taxes incurred by you or anyone using your account. YOU ACKNOWLEDGE YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.
  • Account Deletion by You. You may delete your account at any time. You may delete your account by contacting us at the information in Section 23 (Contact Information) below or by logging into your account. When you delete your account, Baloo may maintain a copy of the information in our internal records.
  • Account Deletion. Baloo may terminate your account at any time for any reason or no reason, including if: (a)Baloo determines that you are (i) in breach of or otherwise acting inconsistently with these Terms or (ii) engaging in fraudulent or illegal activities or other conduct that may result in liability to Baloo; (b) Baloo determines it is required by law to terminate your account; or (c) Baloo decides to stop providing the Service or critical portions of the Service. When terminating your account, Baloo may delete your account and the information in it. You have no ownership rights to your account.
5. Terms of Sale and Payments
  • Billing Policies. If you choose, at your sole discretion, to purchase goods, you acknowledge that you will be required to provide a current, valid, accepted method of payment (“Payment Method”) and you agree that we may charge your Payment Method. You also understand that all payments must be in U.S. dollars. Baloo uses authorized third parties for the purpose of processing your transactions, credit card authorizations, order fulfillment, and shipping. By submitting Payment Method details to us or our third-party processors, you grant (or otherwise authorize) Baloo the right to store and process your information with such third parties. You agree that Baloo will not be responsible for any failures of such third parties to adequately protect your information.
  • Product Availability. The products displayed through the Service can be ordered and delivered only within the United States. All prices displayed through the Service are quoted in U.S. dollars and are exclusive of taxes and shipping charges. All orders are subject to acceptance and availability. We cannot guarantee the availability of a particular product at any particular time, and we reserve the right to change and/or cancel our merchandise offerings through the Service, without notice, at any time.
  • Personal Use. Unless you are an authorized retailer, all products sold by or received from Baloo are intended to be used for personal purposes only, and you may not sell or resell any products you purchase or otherwise receive from Baloo. Baloo reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms, as determined by Baloo in its sole discretion.
  • Returns. All products are final sale and we do not accept returns. If there is an issue with your order, please contact us at the contact information in Section 23 (Contact Information).
  • Risk of Loss. All products purchased from or via the Service are transported and delivered by an independent carrier not affiliated with, or controlled by, Baloo. Title to products purchased on the Service, as well as the risk of loss for such products, pass to the recipient when Baloo or our supplier delivers these items to the carrier.
6. Subscription Service
  • Product Subscription. If you wish, you can purchase a recurring subscription of our products where you select the products you would like delivered to you on a periodic basis (the “Subscription Service”). The Subscription Service gives you the ability to specify how frequently you would like to order any auto-replacing products (the “Subscription Period”). When you enroll in the Subscription Service, you will be charged all applicable taxes and fees and your subscription will continue and automatically renew each Subscription Period until terminated. You must cancel the Subscription Service before it renews in order to avoid billing of the subscription fees for the next Subscription Period.
  • Payment Method. To use the Subscription Service, you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated with your account in case your primary Payment Method is declined or no longer available to us for payment. You remain responsible for any uncollected amounts. If a payment is not successfully settled—for example, due to expiration of a credit card, insufficient funds, or otherwise—we may suspend the Subscription Service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details.When you enroll in the subscription service, We may submit periodic charges without further authorization from you, until you provide prior notice (receipt of which is confirmed by us) that you have terminated this authorization or wish to change your Payment Method (as described below). Such notice will not affect charges submitted before we reasonably could act to terminate your authorization or to change your Payment Method or the Subscription Service.
  • Updating Your Payment Method. You can update your Payment Method by logging into your account or you may contact us at the details in Section 23 (Contact Information) below. We may also update your Payment Method using information provided by Payment Method service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).
  • Cancellation. You can cancel the Subscription Service at any time. To cancel, log into your account and [describe details for canceling the subscription service] or contact us at the contact details in Section 23 (Contact Information). If you terminate the Subscription Service, your subscription will not be renewed after your then-current Subscription Period ends.
  • Changes to the Subscription Plan or Price. We reserve the right to change the Subscription Service or adjust pricing for the Subscription Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes or changes to the Subscription Servicewill take effect following notice to you.